Application / After-Sales Service Engineer

Position: Application / After-Sales Service Engineer

Location: Remote - Korea

AMI Instruments Korea is recruiting experienced professionals to join our growing team in Korea.

AMI Instruments is a global brand formed by the integration of leading analytical equipment manufacturers from the United States, China, and Germany. With a strong foundation in continuous research and development and a global network, AMI Instruments provides reliable and innovative solutions in the fields of materials science and catalysis.

We are seeking individuals who are ready to grow and build the Korean branch from the ground up.

Why Join AMI Instruments?

- Competitive Compensation: Industry-leading salary and performance-based incentives
- Global Collaboration: Opportunities to work with international teams across the US, China, and Germany
- Strategic Role: Be a core part of the founding team shaping the direction and culture of the Korean branch
- Flexible Work Culture: Performance-based flexibility, open communication, and autonomous decision-making
- Technical and Career Growth: Access to advanced equipment training, technical development, and global exhibitions
- International Exposure: Business travel and training opportunities with global subsidiaries
- Career Advancement: Fast-track promotion potential as a founding team member

Key Responsibilities

• Perform installation, commissioning, maintenance, repair, calibration, and customer training for in-house analytical instruments
• Provide prompt and accurate technical support, including on-site response to customer requests
• Systematically collect and analyze customer feedback and equipment issues to support product improvements and quality enhancement
• Maintain strong relationships and high service satisfaction through regular site visits and communication with existing clients
• Collaborate with technical support teams to resolve issues; coordinate with other departments or global headquarters as needed
• Provide mentoring or backup support to service team colleagues as necessary
• Prepare technical manuals, internal documentation, and customer training materials
• Visit Beijing R&D center and manufacturing site for technical understanding and collaboration
• Engage in global technical discussions and collaborations with engineers from subsidiaries

Qualifications

• Bachelor’s degree or higher in Chemistry, Materials Science, Polymer Engineering, Mechanical or Chemical Engineering, or a related field
  ※ Master’s degree or Ph.D. experience preferred
• Minimum 3 years of hands-on experience in technical equipment fields such as analytical instruments, reactor systems, or thermal analyzers
• Strong field experience in equipment installation, maintenance, and technical customer support
• Proficiency in reading and writing technical documents; basic understanding of mechanical and electronic components
• Responsible and enthusiastic attitude with a customer-focused mindset
• Must be able to travel domestically and internationally; proficiency in English or Chinese for technical documentation and communication is preferred
• Remote work is possible, but candidates must be available to visit the Seoul office or Beijing R&D factory for training and meetings as needed.

• No restrictions on international travel

• Proficient in Korean, and must be able to write and communicate in English

• Chinese language skills are a plus

Contact:
Recruitment inquiries & application submission: jkim@ami-instruments.com
Website: www.ami-instruments.com